Shipping policy
Shipping Policy
Last Updated: September 13, 2026
At PULSE YARD, we aim to process and dispatch orders efficiently while providing clear expectations about delivery times. This Shipping Policy explains how orders are prepared, shipped, tracked, and handled when unexpected delivery issues occur.
By placing an order with PULSE YARD, you acknowledge the shipping terms described below.
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01 / ORDER PROCESSING
Orders are generally prepared for shipment within 1–3 business days after payment has been successfully confirmed.
Business days are Monday through Friday and generally exclude public holidays.
During periods of unusually high order volume, product launches, promotions, holidays, or other circumstances affecting fulfillment operations, processing may take longer than the standard timeframe.
Orders are normally processed in the order they are received.
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02 / SHIPPING DESTINATIONS
PULSE YARD currently provides shipping services primarily to customers in:
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United States
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Europe
Shipping availability may vary depending on the product, destination, carrier service, and other operational considerations.
If shipping is unavailable to a particular destination, the applicable restriction will generally be displayed during checkout.
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03 / SHIPPING COST
Standard shipping may be offered at no additional charge on eligible orders.
Any applicable shipping charges will be displayed during checkout before the order is submitted.
Shipping costs may vary depending on:
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Destination
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Shipping method
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Order characteristics
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Carrier availability
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Special delivery requirements
The shipping charge shown at checkout is the amount applicable to the order unless otherwise stated.
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04 / ESTIMATED DELIVERY TIMES
After an order has been processed and dispatched, estimated transit times are generally:
| Destination | Estimated Transit Time |
|---|---|
| United States | 7–15 business days |
| Europe | 7–15 business days |
Combining processing and transit time, the overall estimated timeframe is approximately 8–18 business days.
These timeframes are estimates rather than guaranteed delivery dates.
Actual delivery may be affected by the destination, carrier network, customs processing, weather, holidays, and other circumstances outside our direct control.
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05 / TRACKING INFORMATION
Once your order has been dispatched, tracking information will normally be sent to the email address associated with your order.
Tracking information may require additional time to become active after the carrier receives the shipment.
It is normal for tracking updates to appear delayed during the initial stage of transportation, particularly when packages are being transferred between facilities or transportation networks.
If tracking does not immediately display movement, please allow additional time for the carrier's system to update.
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06 / DELIVERY ESTIMATES ARE NOT GUARANTEES
The delivery periods listed on our website are provided as reasonable estimates.
PULSE YARD cannot guarantee delivery on a specific date because the final transportation process is handled by third-party carriers.
Delivery may take longer because of circumstances such as:
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Severe weather
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Public holidays
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Carrier congestion
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Transportation disruptions
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Customs inspections
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Incorrect or incomplete address information
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High-volume shopping periods
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Regional delivery restrictions
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Other events outside our reasonable control
A shipment that exceeds the estimated delivery window does not automatically qualify as lost.
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07 / SHIPPING DELAYS
If your order is delayed, please check the tracking information first.
A package may temporarily show no movement while it is:
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Waiting to be scanned
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Moving between carrier facilities
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Undergoing customs processing
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Awaiting transportation
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Being transferred to a local delivery provider
If a shipment remains inactive for an extended period, please contact us so we can review the available information and determine the appropriate next step.
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08 / LOST SHIPMENTS
If a package appears to have been lost during transportation, PULSE YARD may work with the relevant carrier to investigate the shipment.
Depending on the circumstances and the carrier's investigation, an appropriate resolution may include:
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Replacement shipment
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Refund
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Additional delivery assistance
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Another reasonable resolution
We may require the customer to provide additional information or cooperate with the carrier investigation when necessary.
A shipment is not considered lost solely because it has exceeded the original estimated delivery timeframe.
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09 / DELIVERED BUT NOT RECEIVED
If tracking shows that your package was delivered but you cannot locate it, please first:
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Check the delivery location carefully.
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Check with household members or others who may have accepted the package.
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Check nearby entrances, mail areas, reception areas, or other safe locations.
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Contact the carrier using the tracking information.
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Contact PULSE YARD if the package remains missing.
Once a carrier records a shipment as delivered, PULSE YARD cannot guarantee reimbursement for packages that are subsequently lost, misplaced, or stolen after delivery.
We will nevertheless review the circumstances and assist where reasonably possible.
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10 / INCORRECT SHIPPING ADDRESS
Customers are responsible for providing accurate and complete delivery information at checkout.
Please carefully verify:
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Full name
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Street address
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Apartment or unit number
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City
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State or region
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ZIP or postal code
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Country
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Contact information where required
If you discover an address error, contact us immediately.
We will make reasonable efforts to update an address before the order is processed, but an address change cannot be guaranteed after fulfillment has begun.
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11 / RETURNED OR UNDELIVERABLE PACKAGES
A shipment may be returned to the sender when the carrier is unable to complete delivery because of circumstances such as:
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Incorrect address
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Missing apartment or unit information
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Recipient unavailable
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Refused delivery
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Multiple unsuccessful delivery attempts
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Address outside the carrier's service area
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Failure to complete required customs procedures
If a package is returned to PULSE YARD, we may contact the customer regarding available options.
Additional shipping charges may apply if the customer requests that the package be shipped again because the original delivery failure resulted from incorrect or incomplete information supplied by the customer.
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12 / CUSTOMS, DUTIES & TAXES
For orders that cross international borders, shipments may be subject to customs procedures, import duties, taxes, or other government-imposed charges.
Such charges, when applicable, may be the responsibility of the customer unless otherwise stated at checkout.
Customs authorities may also inspect or temporarily hold shipments, which can extend the normal delivery timeframe.
PULSE YARD does not control customs decisions or the amount of any government-imposed charge.
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13 / INTERNATIONAL DELIVERY
International shipments may pass through multiple transportation networks and customs facilities before reaching the final destination.
Tracking may occasionally show limited updates while the package is moving between countries, carriers, or customs facilities.
Customers are responsible for providing accurate international delivery information and completing any required recipient-side customs procedures.
International delivery times should therefore be treated as estimates rather than guaranteed deadlines.
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14 / SHIPPING DAMAGE
If your package arrives visibly damaged, please document the condition of the package and merchandise as soon as possible.
Photographs of the following may be requested:
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Outer packaging
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Shipping label
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Damaged area
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Product and packaging inside the shipment
Contact PULSE YARD promptly so that we can review the situation and determine whether a replacement, refund, or other resolution is appropriate.
Claims may be affected if reported substantially after delivery.
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15 / SPLIT OR MULTIPLE SHIPMENTS
Depending on inventory location, product availability, or fulfillment circumstances, an order may occasionally be shipped in more than one package.
If multiple tracking numbers are provided, each shipment may have a different movement history or delivery date.
You do not need to assume that an order is incomplete simply because all items do not arrive together.
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16 / ORDER CHANGES BEFORE SHIPMENT
If you need to change your shipping address or other delivery information after placing an order, contact us as quickly as possible.
We will attempt to make the requested change before fulfillment begins.
Once an order has entered processing or has been handed to a carrier, changes may no longer be possible.
In such circumstances, the customer may need to follow the carrier's available delivery options or our return procedures.
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17 / SHIPPING DURING HOLIDAYS & HIGH-VOLUME PERIODS
Delivery and processing may take longer during:
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Major holidays
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Promotional events
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Seasonal shopping periods
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Product launches
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Unexpected increases in order volume
We recommend placing time-sensitive orders as early as possible.
Estimated delivery dates displayed at checkout or on the website should not be treated as guaranteed arrival dates.
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18 / CUSTOMER RESPONSIBILITY
Customers are responsible for:
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Providing accurate delivery information
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Monitoring tracking information
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Responding to carrier delivery requests when necessary
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Completing applicable customs requirements
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Collecting packages promptly
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Reporting delivery problems within a reasonable period
Failure to provide accurate information may result in additional delivery attempts, return-to-sender situations, or additional shipping expenses.
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19 / SHIPPING & RETURNS
Shipping arrangements do not replace the requirements of our Return & Refund Policy.
If you need to return an item after delivery, please review the PULSE YARD Return & Refund Policy before sending anything back.
Unauthorized returns may experience processing delays or may not be accepted.
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20 / CARRIER RESPONSIBILITY
Once an order has been transferred to the shipping carrier, the carrier controls the physical transportation and final delivery process.
PULSE YARD will provide reasonable assistance with shipping-related issues, but we cannot directly control:
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Carrier routing
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Delivery schedules
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Customs inspections
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Local delivery operations
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Weather-related transportation disruptions
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Carrier staffing or operational delays
Where appropriate, we may contact the carrier or assist with an investigation.
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21 / CONTACT INFORMATION
If you have questions about an order, tracking information, shipping delays, or delivery problems, please contact us.
PULSE YARD
DAYO EMMANUEL BABATOLA
14911 RICHMOND AVE APT 229
HOUSTON, TX, United States
Email: thokfq14872y@outlook.com
When contacting us about an existing shipment, please include your order number whenever possible so we can identify the order more efficiently.
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22 / POLICY UPDATES
PULSE YARD may modify this Shipping Policy when necessary to reflect changes in our fulfillment operations, carrier services, destinations, or applicable requirements.
The updated version will be posted on this page with a revised update date.
Any mandatory rights provided by applicable law remain unaffected by changes to this policy.
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23 / IMPORTANT SHIPPING NOTICE
All delivery timeframes provided by PULSE YARD are estimates based on typical transportation conditions.
While we make reasonable efforts to process and dispatch orders promptly, circumstances outside our control may affect delivery.
Nothing in this policy is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted under applicable law.