Return & Refund Policy

Last Updated: September 13, 2026

At PULSE YARD, we want every order to arrive in satisfactory condition and meet your expectations. If you need to return or exchange an eligible item, this policy explains the applicable requirements, process, fees, and refund procedures.

By placing an order with PULSE YARD, you acknowledge and agree to the terms outlined below.

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01 / RETURN ELIGIBILITY

You may request a return within 30 days from the date your order is delivered.

To qualify, the item must:

• Be unworn and unused

• Remain in its original condition

• Have all original tags and labels attached

• Include the original box, packaging, and included accessories

• Not show signs of washing, alteration, damage, or excessive handling

• Be returned with any promotional items or accessories originally included with the order

Items that do not meet these requirements may be subject to a reduced refund or may be declined for return.

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02 / RETURN REQUEST REQUIREMENT

Please contact PULSE YARD before sending any item back.

Return requests should include:

• Order number

• Name used for the order

• Item(s) you would like to return

• Reason for the return

• Photos when the request involves damage, defects, or an incorrect item

We will provide return instructions after reviewing the request.

Do not send merchandise to an address other than the return address provided by our customer service team.

Packages returned without prior authorization may experience processing delays and may not be accepted.

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03 / RETURNS FOR PERSONAL PREFERENCE

If you simply change your mind, select the wrong size, prefer another style, or otherwise no longer want the item, you may request a return within the applicable 30-day period, provided the item meets all return requirements.

For these returns, the following deductions may apply:

• $5 Processing & Restocking Fee

• $10 Return Shipping Fee

Therefore, up to $15 may be deducted from the refund for a qualifying preference-based return.

Original shipping charges, if any, are generally non-refundable.

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04 / EXCHANGES

We accept eligible exchange requests within 30 days of delivery.

Exchanges may be requested for:

• A different size

• Another available variation

• An alternative style, when applicable

Exchange requests are subject to product availability.

If the requested replacement is unavailable, we may instead provide a refund in accordance with this policy.

If the exchange is requested because of personal preference or sizing, applicable return and shipping costs may apply.

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05 / DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives with a qualifying manufacturing issue, is damaged before delivery, or contains an item different from what you ordered, please contact us as soon as possible.

For these situations, PULSE YARD will review the issue and, when confirmed to be our responsibility, may provide an appropriate resolution such as:

• Replacement

• Exchange

• Full refund

• Return shipping assistance

Please provide clear photographs of the item, packaging, shipping label, and the issue when requested. This allows us to evaluate the claim and work with the appropriate fulfillment or shipping provider.

Customers should not pay a return fee for a return that is confirmed to result from a PULSE YARD fulfillment error or qualifying product issue.

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06 / ITEMS THAT CANNOT BE RETURNED

Returns may be refused for items that are:

• Worn or used

• Washed or altered

• Damaged after delivery through customer use

• Missing original tags

• Missing original packaging

• Missing included accessories

• Returned outside the applicable return period

• Marked as final sale or otherwise identified as non-returnable

• Returned without prior authorization

Gift cards and certain promotional items may also be excluded from returns where applicable.

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07 / RETURN INSPECTION

All returned merchandise must be received and inspected before a refund or exchange is finalized.

During inspection, we may verify:

• Product condition

• Signs of wear or use

• Original packaging

• Tags and labels

• Accessories

• Completeness of the returned order

If an item does not satisfy the return requirements, PULSE YARD may:

• Reduce the amount refunded

• Decline the return

• Return the merchandise to the customer, where practical

The final determination will be based on the condition of the merchandise when received.

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08 / REFUND PROCESS

Once your return has been received and approved, the applicable refund will be issued to the original payment method whenever possible.

For preference-based returns, applicable processing, restocking, and return shipping charges will be deducted before the refund is issued.

The time required for the refund to appear in your account can vary depending on your bank, card issuer, or payment provider.

PULSE YARD does not control the processing time imposed by your financial institution.

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09 / RETURN SHIPPING

For returns based on personal preference, the customer is responsible for the applicable return shipping cost.

The standard deduction for these returns is:

$10 Return Shipping Fee + $5 Processing & Restocking Fee

For qualifying issues caused by PULSE YARD, such as an incorrect item or confirmed product defect, return shipping may be covered by PULSE YARD.

Do not purchase or send a return shipment before receiving instructions from our customer service team when a return authorization is required.

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10 / EXCHANGES AND PRICE DIFFERENCES

When an exchange is approved, the replacement item must be available at the time the exchange is processed.

If the replacement item has a different price, PULSE YARD may adjust the transaction accordingly.

If an exchange cannot be completed because the requested item is unavailable, the available refund option will be determined under the applicable terms of this policy.

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11 / CANCELLATION REQUESTS

If you need to cancel an order, contact us as soon as possible.

Cancellation requests should generally be submitted within 24 hours of placing the order.

Because orders may enter processing shortly after purchase, we cannot guarantee that a cancellation request received after this period can be completed.

Once an order has been processed or shipped, it may no longer be possible to cancel it. In such cases, the order may need to be handled under our standard return procedure.

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12 / RETURN DEADLINES

The 30-day return period begins when the carrier records the order as delivered.

Customers are responsible for contacting PULSE YARD within the applicable return period.

Waiting until the final days of the return window to request or ship a return may result in insufficient processing time. We recommend beginning the return process as soon as you know that you need to send an item back.

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13 / RETURN PACKAGE RESPONSIBILITY

Customers are responsible for properly packaging merchandise being returned.

We recommend using protective packaging and retaining the return tracking information until the return has been confirmed as received.

PULSE YARD is not responsible for merchandise that is lost or damaged while being returned by the customer when the customer arranged the return shipment.

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14 / REFUNDS FOR PARTIAL RETURNS

If an order contains multiple products and only some items are returned, the refund will generally apply only to the eligible merchandise that was approved for return.

Applicable fees, discounts, promotional conditions, or other adjustments may affect the final refund amount.

If a discount or promotion depended on purchasing multiple qualifying items, returning part of the order may affect the promotional value applied to the remaining items.

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15 / PROMOTIONAL AND DISCOUNTED ORDERS

Items purchased using promotional discounts remain subject to the same return requirements unless the applicable promotion specifically states otherwise.

If a returned item was purchased as part of a promotion, PULSE YARD may recalculate the applicable discount when determining the refund.

Certain final-sale or clearance products may be excluded from returns. Any applicable exclusion will be identified at the time of purchase where possible.

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16 / UNAUTHORIZED RETURNS

Returns sent without first contacting PULSE YARD may not be processed immediately.

If we cannot identify the order or determine the reason for the return, processing may be delayed.

To avoid unnecessary delays, always contact customer support before shipping merchandise back to us.

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17 / CUSTOMER RESPONSIBILITY

Before returning an item, customers are responsible for checking that:

• The item is eligible for return

• The return request was submitted within the required period

• The merchandise is in acceptable condition

• Required accessories and packaging are included

• The correct return address has been used

• The shipment is properly packaged

• Tracking information is retained when applicable

Failure to meet these requirements may affect eligibility for a refund or exchange.

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18 / POLICY UPDATES

PULSE YARD may revise this Return & Refund Policy when necessary to reflect changes to our business practices, services, or applicable requirements.

The version displayed on this page at the time of your purchase will generally govern that transaction, subject to applicable law.

Any updates will be posted on this page with a revised effective or update date.

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19 / CONTACT US

If you have questions about a return, exchange, damaged item, refund, or cancellation request, please contact PULSE YARD before sending merchandise back.

PULSE YARD
DAYO EMMANUEL BABATOLA
14911 RICHMOND AVE APT 229
HOUSTON, TX, United States

Email: thokfq14872y@outlook.com

Our customer service team will review your request and provide the appropriate next steps.

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20 / IMPORTANT NOTICE

This policy is intended to explain the general return and refund procedures used by PULSE YARD. Nothing in this policy is intended to limit any rights or remedies that cannot legally be excluded or restricted under applicable law.

Where applicable law provides mandatory consumer protections, those protections will apply to the extent required.